HDFC ERGO operates its back-office operations and customer support services through specific corporate hubs across India.

Key details depend on what you need from the back office:

Primary Operations & Customer Care Hubs

Customer Happiness Center / Policy Issuing Office:

D-301, 3rd Floor, Eastern Business District (Magnet Mall), LBS Marg, Bhandup (West), Mumbai – 400 078.

Health Claims Services (HCS) Back Office:

5th Floor, Tower 1, Stellar IT Park, C-25, Sector-62, Noida, Uttar Pradesh – 201301.

Registered & Corporate Office:

6th Floor, Leela Business Park, Andheri-Kurla Road, Andheri (East), Mumbai – 400 059.

Online Portals & Self-Service

Self-Help Portal: [sh.hdfcergo.com/quick-actions](https://sh.hdfcergo.com/quick-actions) (for policy servicing, downloading documents, or raising queries).

Employee / HR & Agent Dashboard: claims.hdfcergo.com.

Support & Contact Channels

Customer Helpline: 022 6158 2020 / 011 6158 2020

WhatsApp Service: Send “Hi” to 81695 00500

General Email: care@hdfcergo.com

Health Claims Email: